Cancellation Policies
Adults/Kids
Weekly Classes:
Full or first month's payment is due at the time of enrollment, which includes a $50 nonrefundable deposit. All cancellations made more than 14 days prior to the first class may receive a refund minus the $50 non-refundable deposit.
Cancellations within the first 7 days will receive a studio credit minus the $50 deposit.
Also, due to the limited capacity, makeups or refunds for missed classes will not be offered, even if you know you will miss ahead of time. Please plan accordingly and inform the instructor ahead of time of any known missed classes.
School Vacation Camp Cancellation Policy:
All sales are final. Payment is due at the time of enrollment. Due to limited capacity & high demand of our events, we do not offer refunds or credits for any reason including, unexpected illness or conflicts in your schedule. NO EXCEPTIONS.
Please understand that provisions have been made to fill all seats, a lesson has been planned with a set amount of students in mind, supplies have been purchased, advertising has happened. This can't be undone if you choose to cancel.
Thank you, in advance, for your understanding and support of a small business.
Adult/Kid Workshop Cancellation Policy:
All sales are final. Payment is due at the time of enrollment. Due to limited capacity & high demand of our events, we do not offer refunds or credits for any reason including, unexpected illness or conflicts in your schedule. NO EXCEPTIONS.
Please understand that provisions have been made to fill all seats, a lesson has been planned with a set amount of students in mind, supplies have been purchased, advertising has happened. This can't be undone if you choose to cancel.
Thank you, in advance, for your understanding and support of a small business.
Summer Camp Cancellation Policy:
All sales are final. Payment is due at the time of enrollment. Due to limited capacity & high demand of our events, we do not offer refunds or credits for any reason including, unexpected illness or conflicts in your schedule. NO EXCEPTIONS.
Please understand that provisions have been made to fill all seats, a lesson has been planned with a set amount of students in mind, supplies have been purchased, advertising has happened. This can't be undone if you choose to cancel.
Thank you, in advance, for your understanding and support of a small business.
FAQs
Inclement Weather
We will generally adhere to the Cranston Public School System schedule in the event of inclement weather.
Students/Parents/Caregivers will be notified by email or, in some cases, by text of cancellations and makeup plans. You will be asked to confirm that you've received this information to prevent students from going to the studio unnecessarily.
Please check our website home page for announcements or text questions to Heather Rigney (number provided at time of registration. Please check your introductory email for the provided phone number).
NOTE: If school is delayed, the studio will hold classes at its regular time; however, please contact the studio if it is not possible for your child to attend.
Where should I park?
Classes will be held at the new location 2190 Broad Street, Unit 12, Cranston, RI 02905 You can park in the lot behind Cork and Brew Liquor Store or on any of the surrounding streets like Broad St, George St, Parkway Ave. Please make sure that all parties involved in the drop-off and pick-up of your child are aware of this location. Due to the recent studio relocation, GPS systems are still sending people to the old location on Malvern Ave.
Do you do Birthday Parties?
No. Not at this time.
What does my child need for class?
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SNACKS/WATER-I know many of you are coming from school. Snacks and water are okay as long as it doesn't become disruptive (as in, no buffet-style picnics at workstations, please. Lol! This has happened!)
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Clothes that might get paint on them. I do have aprons, but they only cover so much. We do have a bathroom if they need to change out of school clothes/uniforms prior to the start of class.
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All supplies will be provided. I've got you covered! Your child does NOT need to bring any art supplies.
What do I (an Adult) need for class?
All supplies will be provided. I've got you covered! You do NOT need to bring any art supplies.
Behavior Policy
Upon sign-up, you agree to the following behavior policies:
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All students need to be able to complete activities on their own without the assistance of an outside adult.
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All students will need to sustain seated activity for at least 15 min.
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Violence and aggressive verbal behaviors will NOT be tolerated. Any student found to be disruptive to the program, other students or to any teachers will be dismissed from the event with no refund. We have a zero tolerance policy for disruptive behavior. Parents will be contacted & expected to pick up their child immediately. Disruptive students will not be allowed to return to Orange Anchor.
Courtesies
Upon signing up for ORANGE ANCHOR ART CLASS, you agree to the following policies:
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Orange Anchor Art Classes are drop-off only.
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Please arrive on-time at both drop-off and pick-up. Often, I need to get ready for the next class and need that time to prepare.
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Art class ages are suggested in the details of each course listing. Your child MUST be the age of the class chosen at the start of the class unless I've specified otherwise.
Terms & Condtions
SMS Terms & Conditions
Orange Anchor Art School uses text messaging to respond to customer inquiries and, with your consent, send updates about enrolled classes, camps, and events. Updates may include schedule changes, no-class reminders, weather closures, and student safety information. These texts may include sales or marketing messages.
Consent is optional and is not a condition of registration or purchase. Message frequency varies based on your enrolled programs and studio needs. Message and data rates may apply.
Reply STOP to unsubscribe. You will receive a confirmation message and no further text messages unless you opt back in. Reply UNSTOP to resubscribe.
Reply HELP for assistance.
Carriers are not liable for delayed or undelivered messages.
Privacy Policy
Effective Date: October 1, 2026
Orange Anchor Art School is the dba of Cycling Mermaid LLC. This entity respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect the following types of information:
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Personal Information (e.g., name, email, phone number) provided during account creation or contact forms.
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Payment Information processed securely by third-party providers.
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Usage Data such as browser type, pages visited, and IP address.
How We Use Your Information
We use your information to:
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Provide and improve our services
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Respond to inquiries and customer support
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Process transactions and send invoices
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Send occasional promotional or informational emails (opt-out available)
Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable safeguards to protect your information. However, no system is completely secure, and you use our services at your own risk.
Your Rights
You may:
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Request a copy of your personal data
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Request correction or deletion
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Opt out of marketing emails at any time
Cookies
We use cookies and similar technologies to analyze site traffic and improve user experience. You can manage cookie preferences via your browser settings.
Children’s Privacy
Orange Anchor Art School offers programs designed for children. Personal information for minors should only be provided by a parent or legal guardian.
We collect only the information necessary to administer our youth classes, camps, and events and do not knowingly collect personal information directly from children without appropriate parental involvement.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the site after updates indicates your acceptance.